Returns & Exchanges

Returns

Vince Camuto accepts returns of unworn merchandise with tags attached within 30 days of placing your order.

Returned products cannot be used, altered, or washed. Merchandise must be returned in its original condition, and accompanied by its original tags and packaging. Original shipping fees are not refundable. Customer is responsible for any return shipping costs.

Returns may take up to 5-7 days for processing once the package has been delivered. 

Please note that items sent back without a return authorization from returns.vincecamuto.com will take longer to refund. Any merchandise returned that does not meet our requirements will be denied. 

In the event you were shipped the wrong item or a defective product, please contact us immediately.

For orders placed prior to 3pm ET August 14, 2024:

 

START A RETURN

For orders placed after 3pm ET August 14, 2024: 

 

START A RETURN

 

Final Sale

Swimwear, Clothing, and clearance items marked Final Sale or ending in $0.97 price point are considered Final Sale and cannot be returned or exchanged.

Klarna

Once your refund has been processed, it will automatically be routed to Klarna, and updated in your payment plan. For additional information, please reach out to Klarna support. Learn more about Klarna.